Introduction

Apex One Wellness ("Apex One Wellness," "we," or "us") operates and manages websites, applications, and other platforms that deliver health and wellness services (collectively referred to as the “Platform”). Your access to and interaction with the Platform, including its content, services, and any products offered through it (collectively, the "Service"), are governed by this Privacy Policy.

By using or accessing the Service, you agree to the practices outlined in this Privacy Policy. We are dedicated to respecting your privacy and have crafted this Privacy Policy to explain how Apex One Wellness gathers, uses, and discloses your personal information to provide you with our Service.

From time to time, this Privacy Policy may be updated to reflect changes in our practices or compliance with legal requirements. If modifications are made, we will update the "Last Updated" date above and may notify you if required by law.

If you are accessing the Service on behalf of another individual, you confirm that you have the authority to act on their behalf and that they are aware of and accept the practices outlined in this Privacy Policy.

Limitations on Use by Minors

The Service is intended for users who are at least 18 years of age or older, depending on state laws in the jurisdiction where the Service is accessed. Individuals between the ages of 13 and 18 may only use the Service with parental or guardian consent, and solely for limited purposes, such as obtaining medical advice for conditions like acne, as permitted by law.

We do not knowingly collect or store personal information from children under 13 years of age. If we discover that we have inadvertently collected information from a child under 13, we will take reasonable steps to delete such information promptly.

If you are under the age of 16, you or your parent/guardian may request the removal of any content or information related to you by following the instructions provided in the “Contacting Us” section below.

Protected Information

When you register for or use the Service, you may provide personal, health, or medical information, some of which may be protected under state or federal privacy laws. Apex One Wellness is not classified as a “covered entity” under the Health Insurance Portability and Accountability Act (HIPAA).

Certain health or medical information you provide may be considered "Protected Information" under state-specific laws or applicable regulations. Protected Information will be used and disclosed only in compliance with such laws. Information that does not fall under these legal protections may be used as described in this Privacy Policy.

The medical providers and pharmacies associated with the Service may maintain separate privacy policies that govern their handling of your medical or health information. By accessing or using the Service, you acknowledge receipt of such privacy notices from the providers you interact with.

Collection of Personal Information

The types of personal information we collect depend on your interaction with the Service. Information is collected in the following ways:

1. Information You Provide Directly

* Name, contact details, payment information, and medical history.

* Files or content you upload, such as documents or photos.

2. Automatically Collected Information

* IP address, browser details, device information, geolocation, and usage patterns.

3. Third-Party Sources

* Data from marketing or analytics partners, publicly available information, and social media platforms.

Use of Personal Information

We use the information we collect to:

* Deliver and improve the Service.

* Personalize your experience and tailor content to your preferences.

* Communicate with you about appointments, updates, and promotional offers.

* Comply with legal obligations and ensure security.

Disclosure of Personal Information

We may share your personal information with:

* Service providers such as payment processors and telemedicine platforms.

* Medical providers and pharmacies to facilitate consultations or prescriptions.

* Legal authorities when required by law.

* Third-party marketing and analytics partners to improve our Service.

Choice and Control of Personal Information

You have the right to access, update, or delete your personal information. If you wish to exercise these rights, please contact us at [email protected].

Browser or Platform Controls

You can manage cookies and other tracking technologies through your browser settings or device preferences. For more details, refer to the “Choice and Control” section.

Data Retention

We retain personal information for as long as necessary to provide the Service, comply with legal requirements, and fulfill legitimate business purposes. Retention periods may vary based on the type of data and applicable regulations.

Transactions

Financial transactions conducted on the Platform are processed by secure third-party payment processors. Apex One Wellness does not store full payment details directly.

Jurisdictional Issues

The Service is designed for users in the United States and is governed by U.S. law.

California Privacy Rights

California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, request its deletion, and opt-out of data sales. To exercise these rights, contact us at [email protected].

Miscellaneous

Apex One Wellness implements reasonable measures to secure your information, but no system is entirely secure. You are responsible for maintaining the confidentiality of your account credentials.

Contacting Us

For questions or concerns about this Privacy Policy, please reach out to us:

Email: [email protected]

Mail:

Apex One Wellness

1910 Fort Worth Highway, Weatherford, Texas 76086

Attn: Privacy Officer